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Sucess Story: Supported Living

Baca Charity – East Midlands

Streamlining operations for a growing organisation

Baca provides supported accommodation and development training for forced migrant young people aged 16+ who seek asylum in the UK.

Prior to Flocare, the number of different systems that Baca staff had to use on a daily basis was a growing challenge. With ever-changing funding and reporting requirements, their existing systems were becoming untenable. There was a pressing need to find a single system that would facilitate a more effective administration and accommodate anticipated future changes.

Flocare enables Baca to operate more effectively in the following ways:

  • Caseworkers are able to manage and support the young people, log activities and appointments along with outcomes and observations.
  • Evidencing of the young people’s development through attended classes and mainstream education.
  • The housing team is able to manage their accommodation including occupancy, repairs and maintenance.
  • Recorded information can be extracted to help Baca’s senior management team with bid-writing, reporting and overall strategy.
Flocare is vital to us in supporting our young people better and managing all our operations more effectively.

Jimmy Zachariah
CEO, The Baca Charity